Testimonials & Reviews
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There is nothing better than receiving sincere thanks from my clients for a job well done. Some of my clients have shared their thoughts with you below.
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Charlotte was absolutely wonderful! She was so dedicated and made selling our land a breeze. We will definitely recommend her to anyone in need of a Realtor.
We love Charlotte, she’s the best realtor you can ever have. She’s always available for you. She’ll get you a showing appointment super fast which is vital in this days market and she’ll make sure your interest are the priority. She quickly became a great family friend and she always follow up with us in every milestone of our life. Thanks so much Charlotte you’ll always be our realtor. 100% recommended ❤️
To whom it may concern
Charlotte has been a precious gem in her efforts and success and finding our new home in Paw Paw W.V.
She was more than perfectional she made you feel like she was a partner in all parts of the process.
She responded to all calls within minutes. We don't think you can find more caring and helpful and supportive agent.
Billy and Teresa Sanders
Charlotte was recommended to us by the RE/MAX Results agent who sold our previous home but was not currently licensed in the state that we purchased our current home. I can not say enough positive things about Charlotte and the service that she provided to us. She is friendly, professional, knowledgeable and lightning quick to respond to any question or need that we had. The process could not have been any smoother and I credit Charlotte with making that happen! Buying or selling a home can be stressful on the best of days but if you allow Charlotte to help you then you can focus more on the joyful aspects of the process and let her take care of the details for you! THANK YOU Charlotte!
Thank you Charlotte Ashton for helping us find the perfect home! WE appreciate your guidance and support, and we love the new house. We will surely be recommending you as you were recommended to us by someone who respected your services. We totally understand why. You were there from the start of reaching out to you, and without hesitation, we connected and you never dropped the ball, even when we asked you to drive an hour out to the house we moved into. We enjoyed searching for houses with you in the crucial market, and most of all, thank you for your your sincere genuine honesty and thoughtfulness toward our needs. Thank you for arranging everything from the tours and walkthroughs, to the inspector once the decision was made, and the final closing date! We will refer you to all our friends because of your excellent service.
The Agent You Want in Your Corner? Charlotte Ashton!
I cannot say enough great things about Charlotte. I never would have been able to buy my home in this crazy, mixed-up market without her wealth of knowledge, expertise, incredible network of connections from loan officers to inspectors and everything in between, and best of all, her honesty, kindness, and integrity to tell it like it is.
She is the only agent I found who was not all about her commission, and believe you me, I had worked with agents who were pushing me to buy just any old thing to get in and out quickly and line their pockets. That is, until I found Charlotte. She had my best interests at heart.
1) Knowledge, Expertise, and Integrity.
With 30+ years of experience as an agent and (I believe too) as a prior home inspector, Charlotte not only knows the market and the local area inside and out, but she also knows houses and construction.
While I was busy admiring the curb appeal, Charlotte would point me to the blocked gutters, the sloping floors, the discoloration on the basement walls suggesting mold or flooding, as she climbed up into the attic to take a look there too! She has a keen eye for details and focused me on the realities of each and every house we looked at. She could easily have said nothing and let me purchase whatever my heart-filled eyes wanted to buy just to get her commission. That’s not who Charlotte is. She wanted to find the right place for me.
She does her homework too! She took the time to ask me questions and learn what would work just for me. Although I thought 10+ acres would be the dream, she quickly brought me back to the realities of maintenance and the financial commitment involved – even if that home was more expensive. Charlotte was never about the sale, always about what property would work for me both personally and financially.
With top-notch negotiation skills, she’s detailed, tough, and smart, Charlotte knows how to navigate a difficult situation and keep the sale going forward. The sellers were challenging and jumpy, but she knew this property met all my needs and I wanted this house so much too. In her experience she knew which inspections seller would accept and which ones I should not waive. She reached out to the seller’s agent on multiple occasions to find out what would make the seller happy, negotiated the terms to make it work (in my favor of course!) and never gave in to seller demands if they didn’t work for me.
2) Hard Work, Dedication, and a Hustle that Never Gives Up.
Charlotte always goes the extra mile. In this low inventory market, I was competing with multiple buyers and offers, many far over asking. Thanks to Charlotte’s network and knowledge of the market, local and overall, she didn’t waste my time on properties that would end up over asking, be too competitive, or that didn’t match my wish list. If I found a property that I wanted to see but couldn’t due to work commitments, she would take the time out of her own schedule to go see it herself, send me photos, and give me her honest opinion on whether or not I should pursue a showing or offer. Available whenever I needed her, answering all my questions, Charlotte was never about her, always about me.
Even when I wanted to give up, she held my hand through it all, explained why this is the best time to buy (she was right – look at the market now!), brought her creativity and outside the box thinking to find areas and properties that I could offer on within my budget with less competition. That’s the hustle and never give up work ethic I got from Charlotte. I would not have the beautiful, dream home I’m in now without her professionalism, creativity, understanding, and patience to keep me motivated and on track.
3) The bottom line? Charlotte is an absolute joy to work with.
From my search to the final closing, her honesty, integrity, professionalism, kindness, and hard work found me my forever home, in the perfect area, for a fantastic price that I know will appreciate in value for many years to come.
Thank you, Charlotte! :-)
Monday April 8th I closed on my condo of 18+ years. It was an emotional rollercoaster and Charlotte was with me every step of the way. Never having sold a home before, i totally relied on her vast experience and guidance. Monday March 25th, the day after my open house, she literally got me out of bed with a full price CASH offer. The kicker was a TWO WEEK closing. Needless to say, that was the most hectic , stressful two weeks of my life! It was a tough decision to sell in the first place, but Charlotte walked me through every phase, she was ALWAYS there if I had a question or concern. She’s a top professional with awards and accolades proving her incredible acumen. If you’re someone looking to buy or sell, do yourself a favor and contact this dynamo. 26 years of experience, and a great personality. Everything you could ask for in your choice of a realtor. I’d give her 10 stars if I could. Thank you Charlotte 🤗
Charlotte was first rate. Picks up her phone. Pays attention to detail. Follows through on what she says she's going to do. Handled everything in a friendly, timely and very professional manner. Highly recommended.
Charlotte Ashton was recommended to me by my previous rental property manager. As an out of state property owner, living 1000 miles away, I needed a realtor who would not need me to do anything onsite. I had an excellent experience with Charlotte listing and selling my property. Charlotte was a complete turn-key operation - she recommended improvements that needed to be made to make it sell fast (new carpeting and painting), she found contractors to do the work and coordinated the access to the contractors to do the work. Once the improvements were complete, she hired a professional photographer and listed it. It was only on the market 11 hours before going under contract and sold in 2 weeks. Charlotte is a top-notch realtor - highly recommend!
Mrs. Charlotte Ashton was and is an amazing realtor, it was great working with her, she was very attentive and very knowledgable, she made the buying proses of our home very easy, she was always available when you need her, searching for a new home was a breeze, Mrs. Ashton thank you so very much for the help with buying our home your insight was extremely valuable. with us and our family and friends you will always have a client. we really appreciate your expertise.